{"id":10827,"date":"2025-01-27T15:38:38","date_gmt":"2025-01-27T15:38:38","guid":{"rendered":"https:\/\/crestlineambulances.com\/\/\/ca\/?p=10827"},"modified":"2025-01-27T16:48:56","modified_gmt":"2025-01-27T16:48:56","slug":"lethbridge-fire-and-emergency-services-the-financial-benefits-of-ambulance-remounts","status":"publish","type":"post","link":"https:\/\/crestlineambulances.com\/ca\/lethbridge-fire-and-emergency-services-the-financial-benefits-of-ambulance-remounts\/","title":{"rendered":"Lethbridge Fire and Emergency Services: The Financial Benefits of Ambulance Remounts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10827\" class=\"elementor elementor-10827\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f2695b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f2695b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f094216\" data-id=\"f094216\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43e6213 elementor-widget elementor-widget-text-editor\" data-id=\"43e6213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The City of Lethbridge Fire and Emergency Services has been navigating challenges with fleet renewal amidst increasing operational demands. With 20 years of experience in the field, both Christopher Tomaras, Deputy Chief of Operations, and Mike Humphrey, EMS Operations Officer, have witnessed the growing strain on emergency services, especially with the increasing call volume. A pivotal part of their fleet management strategy has been incorporating ambulance remounts to address fleet renewal while ensuring operational efficiency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-893b2c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"893b2c0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b95c6c\" data-id=\"7b95c6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c60b99 elementor-widget elementor-widget-image\" data-id=\"3c60b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/lethbridge-ambulance-remount.jpg\" class=\"attachment-large size-large wp-image-10830\" alt=\"\" srcset=\"https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/lethbridge-ambulance-remount.jpg 800w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/lethbridge-ambulance-remount-372x209.jpg 372w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/lethbridge-ambulance-remount-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-52f6be9\" data-id=\"52f6be9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6123688 elementor-widget elementor-widget-heading\" data-id=\"6123688\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fleet Renewal Strategy: Remounting Saves Money<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-caf8288 elementor-widget elementor-widget-text-editor\" data-id=\"caf8288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Serving a population of about 100,000 people in Southern Alberta, Lethbridge\u2019s fleet, now composed of 14 active ambulances has evolved over the years. Today, ambulances are expected to meet a higher standard as they bear an increasing operational load. &#8220;We expect a lot more out of the apparatus, and we\u2019re putting a lot more miles on these units,&#8221; explains Christopher Tomaras. The growing demand for emergency services has spurred LFES to take proactive measures. In response, <a href=\"https:\/\/crestlineambulances.com\/ca\/ambulance-remount\/\" target=\"_blank\" rel=\"noopener\">the remount process<\/a> is now integral to LFES\u2019s fleet renewal strategy.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fc3369 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fc3369\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce6c401\" data-id=\"ce6c401\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a71e7f elementor-widget elementor-widget-text-editor\" data-id=\"8a71e7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Service has adopted a system where ambulances are remounted after four years. After eight years, the entire unit is typically replaced. As Mike Humphrey puts it, &#8220;By using this strategy, we were able to decrease the lifecycle of an ambulance from 6-7 years to four years, and use the savings to get additional resources, like stretchers, without compromising the quality of service.&#8221; This strategy has not only helped<a href=\"https:\/\/crestlineambulances.com\/ca\/ambulance-remounts-an-economical-option\/\" target=\"_blank\" rel=\"noopener\"> reduce costs<\/a> but has also allowed LFES to maintain a more responsive and efficient fleet while better-addressing community needs.<\/p><p>In an interview given to <a href=\"https:\/\/lethbridgenewsnow.com\/2024\/12\/04\/lethbridge-fire-ems-saving-money-by-remounting-ambulances\/\" target=\"_blank\" rel=\"noopener\">local media<\/a>, Chris Tomaras also emphasized that this practice \u201creduces waste and helps us stay sustainable. This lets us keep our fleet modern and save taxpayer money\u201d. The article notes that \u201cnew ambulances typically cost around $282,000. The cost to remount it onto a new chassis, or base frame of the vehicle, is about $88,000, or 31 %, cheaper.\u201d<\/p><p>According to Christopher Tomaras, <a href=\"https:\/\/crestlineambulances.com\/ca\/ambulance-remounts-101\/\" target=\"_blank\" rel=\"noopener\">the remount process<\/a> has been extremely valuable in ensuring fleet reliability without the long delays often seen with new builds. &#8220;Once those chassis do come in, it&#8217;s about a four to six-week turnaround versus the time of a full build on a new ambulance,&#8221; he explains.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d6a59d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6a59d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfab6b7\" data-id=\"cfab6b7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c787e0 elementor-widget elementor-widget-heading\" data-id=\"1c787e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Positive Feedback from Frontline Workers <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f2ec46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f2ec46\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c375356\" data-id=\"c375356\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3625b63 elementor-widget elementor-widget-text-editor\" data-id=\"3625b63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despite having only two remounted units currently in service (with three more expected in the coming months), the feedback has been positive overall. &#8220;They\u2019re just as good, if not the same, as a new build,&#8221; shares Tomaras. The paramedics&#8217; input confirms that the remounted vehicles meet the operational needs just as effectively. The units offer well-organized storage compartments, accessible medical equipment, and a functional layout\u2014features that are crucial for providing high-quality patient care.<\/p><p>Additionally, the vehicles are structurally sound, equipped with up-to-date technology, and have all the safety features required to ensure paramedics\u2019 ability to respond confidently to emergency situations. &#8220;We\u2019re not having buyer\u2019s remorse,&#8221; adds Humphrey, underscoring the overall satisfaction with the remount process. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59d4492 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59d4492\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-23bcbe3\" data-id=\"23bcbe3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e427c09 elementor-widget elementor-widget-heading\" data-id=\"e427c09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Addressing the Challenges of Ambulance Availability <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c20f373 elementor-widget elementor-widget-text-editor\" data-id=\"c20f373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>However, the key challenge remains not the functionality of the remounts, but the availability of new ambulances, which have become harder to secure due to prolonged delivery times. LFES frequently faces pressure to keep their vehicles in service, sometimes with no backup ambulances available. &#8220;We\u2019ve been lucky. We\u2019ve run multiple days where we have zero ambulances in reserve&#8221;, Tomaras noted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8531d2f\" data-id=\"8531d2f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-def5832 elementor-widget elementor-widget-image\" data-id=\"def5832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" data-src=\"https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-1024x768.jpg\" class=\"attachment-large size-large wp-image-10834 lazyload\" alt=\"\" data-srcset=\"https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-1024x768.jpg 1024w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-279x209.jpg 279w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-768x576.jpg 768w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-1536x1152.jpg 1536w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-2048x1536.jpg 2048w, https:\/\/crestlineambulances.com\/ca\/wp-content\/uploads\/2025\/01\/LFES-2024-remounted-ambulance-scaled.jpg 2000w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/768;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dbf6744 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dbf6744\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eaa1807\" data-id=\"eaa1807\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57e4eee elementor-widget elementor-widget-heading\" data-id=\"57e4eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Looking to Other Options <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be0950 elementor-widget elementor-widget-text-editor\" data-id=\"5be0950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>While the remount process has been a key component of LFES\u2019s strategy, the department is also exploring other potential solutions to address future fleet needs. They are considering transitioning to a truck chassis, which is easier for fleet services to maintain. As for the patient compartment, paramedics always have a say in its layout. \u201cWe choose our options based on feedback from frontline staff,\u201d emphasized Humphrey, so they can choose what works best for both the paramedics and the patients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9821ee8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9821ee8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f2880e\" data-id=\"4f2880e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51e7b8c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"51e7b8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/crestlineambulances.com\/ca\/remount-centres\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Find a remount centre<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The City of Lethbridge Fire and Emergency Services has been navigating challenges with fleet renewal amidst increasing operational demands. With 20 years of experience in the field, both Christopher Tomaras, Deputy Chief of Operations, and Mike Humphrey, EMS Operations Officer, have witnessed the growing strain on emergency services, especially with the increasing call volume. A [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10860,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[35],"tags":[],"class_list":["post-10827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-spotlight"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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