Privacy Policy
This Privacy Policy explains our privacy practices with respect to the website(s) that links to this Privacy Policy (together with its respective pages and features, the “Site”). This Privacy Policy is also intended to provide you (together with any person helping you visit, access, register with or use any of those online or digital properties, products or services, “you” or “your”) with an overview of the following: the type of information about you that we collect through the Site; how we collect such information; how we use such information; who will have access to such information; and our security measures for protecting such information. This Privacy Policy applies to information collected through the Site. Carefully read this Privacy Policy in its entirety.
You are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as our Terms and Conditions, whenever you create, register with or log into an account on or through the Site. Similarly, you are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as our Terms and Conditions, whenever you visit, access, register with, subscribe to or use the Site or any services provided by us on the Site; and your continuing visit, access, registration with, subscription to or use of any of the forgoing reaffirms your acceptance and agreement in each instance.
As used herein, the term “personal information” means information that relates to an identified or an identifiable individual (e.g., your name, physical address, telephone number, email address), and the term “non-personal information” means any information other than personal information that we may collect from you, such as anonymized data.
A Special Note About Minors
The Site is a general audience website intended for use by adults. The Site is not designed or intended to attract, and is not directed to, children under eighteen (18) years of age, let alone children under thirteen (13) years of age. We do not collect personal information through the Site from any person it actually knows to be under thirteen (13) years of age. If you believe we may have personal information regarding a child under 18 years of age, please contact us at info@jbpco.com. For each Request for Removal of Minor Information, please state “Removal of Minor Information” in the email or letter subject line, and clearly state the following in the body: the nature of your request; the identity of the content or information to be removed; that the request is related to the “Removal of Minor Information;” your name, street address, city, state, zip code and email address; and whether you prefer to receive a response to your request by mail or email.
We are not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.
Please note that the aforementioned removal does not ensure complete or comprehensive removal of such content or information posted on the Site.
Also, please note that we are not required to erase or otherwise eliminate, or to enable erasure or elimination of, such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires us to maintain the content or information; when the content or information is stored on or posted to the Site by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when we anonymize the content or information so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.
The foregoing is a description of our voluntary practices concerning the collection of personal information through the Site from certain minors, and is not intended to be an admission that we are subject to the Children’s Online Privacy Protection Act, the Federal Trade Commission’s Children’s Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.
Categories of Information Collected
We may collect personal and non-personal information about you through the Site. Depending upon your use of the Site, the categories of such information might include: your name and unique identifiers; your login information for the Site; your contact information; your electronic signature; your billing, payment or shipping information; your business information; your vehicle information; information related to your inquiries about possible advertising opportunities with us and/or one or more of our parent, subsidiary or affiliated companies; information related to your inquiries about possible employment with us and/or one or more of its parent, subsidiary or affiliated companies; your computer, mobile device, and/or browser information; third-party website, network, platform, server and/or application information; usage activity concerning your interactions with the Site and/or third-party websites, networks, platforms, servers or applications accessed through the Site; usage activity concerning products and services provided to or accessed by you on or through the Site; your transactional information; information about third parties that you refer to us; statements or content you submit or publish on or through the Site or which are accessed via your public or linked social media pages; your name associated with your mobile device; your telephone number associated with your mobile device; your geolocation; and your mobile device ID information.
How Information Is Collected
Depending upon your use of the Site, we might collect personal and non-personal information from you when you visit, access, register with, subscribe to or use the Site; when you register for, subscribe to, order or purchase any products and/or services on, through or in relation to the Site; when you sign in to the Site; when you allow the Site to access, upload, download, import or export content found on or through your device or online accounts with third-party websites, networks, platforms, servers or applications; or whenever we ask you for such information, such as when you process a payment through the Site, or when you answer an online survey or questionnaire.
If you or a third party sends us a comment, message or other communication (such as email, letter, fax, phone call, or voice message) about you or your activities on or through the Site, then we may collect any personal or non-personal information provided therein or therewith.
We might also use tracking, data aggregation and/or data analysis technologies, including cookies; Flash cookies; retargeting pixels; web beacons; tokens; scripts; analytic tools and services; and other third-party data tracking or analytic technologies (such as deep linking, eTags, device fingerprinting or cross-device tracking). If you choose to block, reject, disable, delete or change the management settings for any or all such technologies, certain areas of the Site might not function properly. By visiting, accessing, registering with or using the Site, you consent to our use of these technologies.
Use of Information Collected
We may use personal and/or non-personal information collected through the Site to fulfill your requests; process payments; place, fulfill, process and/or track orders and purchases; facilitate movement through and use of the Site; provide customer service; send communications (including administrative emails, answers to questions and updates); enable communications with others through the Site; provide information about us and our affiliates and their businesses, products and services; provide customized content and services (including advertising and promotional information, recommendations, and cross-app or cross-site functionality); provide information about third-party businesses, products and/or services; improve the Site and its content, features and services; improve our products, services, marketing and promotional efforts; create new products, services, marketing and promotions; market businesses, products and services; help personalize user experiences; analyze traffic to and through the Site; analyze user behavior and activity; conduct research and measurement activities; monitor activities on or through the Site; create device fingerprints and profiles; create consumer profiles (including combining information from multiple sources); protect or enforce our rights and properties; protect or enforce the rights and properties of others; and in a manner consistent with consent you have provided.
We reserve the right to use your personal and non-personal information when required by law, court order or other governmental authority, or when we believe in good faith that such use is necessary or advisable (including to investigate, prevent, or take legal action regarding potential harm or to further our legitimate business interests).
Sharing of Information Collected
We may share your personal information with employees, agents and administrators; accountants, financial advisors and legal advisors; subsidiaries, business units, and/or affiliates; service providers and other third parties who help provide, manage, administer, maintain, monitor, distribute, operate or facilitate the Site or help develop, market or provide our products and services or further our business efforts; law enforcement or other governmental entities in response to legal requests or potential liability; third parties necessary to protect and enforce our rights and properties (including under our Terms and Conditions) and to protect the rights and properties of others. We may also share your personal information with third parties in connection with or as a result of a potential or actual merger, acquisition or other change in ownership or control.
We do not limit the ways in which we might use or share non-personal information. For example, we may freely share non-personal information with subsidiaries, business units, affiliates, vendors, suppliers, representatives and other individuals, businesses and government entities.
You may choose to share certain information and/or follow other users on the Site. You may choose to share your contact information with other users or provide it publicly.
Data Retention
We may retain your personal and non-personal information for as long as reasonably necessary for a legitimate business purpose. We may dispose of or delete such information at any time, except as set forth in another agreement with you or as required by law.
Transactions
In connection with transactions on, through or in relation to the Site, you may be asked to supply information relevant to the transaction, including credit card number and expiration date, billing address, shipping address, phone number and email address. By submitting such information, you consent to providing it to third parties for the purpose of facilitating the transaction. All monetary transactions on or through the Site occur through an online payment processing application provided by a third-party vendor.
Third Parties and Their Applications and Networks
The Site and/or communications sent through or as a function of the Site might contain links to third-party websites, networks, platforms, servers and/or applications. Third-party websites, networks, platforms, servers and/or applications might also contain links to the Site. You might have the opportunity to access the Site using online user accounts with certain third-party services, which may be subject to separate privacy policies. We might also collect information from those third-party services. We may permit third parties to use their own tracking, data aggregation and/or data analysis technologies. You should review the relevant terms of use and privacy policies associated with third-party services.
Security
We implement security measures to help protect the personal information we collect through the Site. For example, we encrypt the transmission of information through the Site by using secure socket layer (SSL) technology. Please notify us immediately of any unauthorized access or use of the Site, or the loss or unauthorized use of your user access information (e.g., username or password).
Retention, Review, and Change of Information Collected
You may request at any time that we provide you an opportunity to review and change your personal information collected through the Site, if any, or to no longer use your personal information to provide you with products or services. Submit any such request (“Request Concerning Personal Information”) to info@jbpco.com with a subject line of “Your Personal Information.” For each request, state “Your Personal Information” in the subject line and clearly state in the body: the nature of your request; that the request is related to “Your Personal Information;” your name, street address, city, state, zip code and email address; and whether you prefer to receive a response by mail or email. We are not responsible for requests that are incomplete, incorrectly labeled or incorrectly sent. You are solely responsible for the accuracy and content of your personal information, and for keeping it current.
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the CCPA Privacy Notice.
Canada Privacy Rights
If you are a Canadian citizen, you have the right to request the existence, use and disclosure of your Personal Data and be given access to that information. You may challenge the accuracy and completeness of the information and have it amended as appropriate. You are entitled to obtain, free of charge, information regarding whether or not we have any of your Personal Data, an account of the use that has been made of that information, and an account of the third parties to which it has been disclosed. Submit any such request (“Canada Privacy Rights Request”) by email to info@crestlinecoach.com with a subject line of “Your Canada Privacy Rights – Attn. Canada Privacy Agent.” For each request, clearly state: the nature of your request; that the request is related to “Your Canada Privacy Rights;” your name, street address, city, state, zip code and email address; and whether you prefer to receive a response by mail or email. We will not accept a Canada Rights Request via telephone or fax and are not responsible for a request that is incomplete, incorrectly labeled or incorrectly sent. To the fullest extent permitted by law, we are not responsible for, and you hereby release us from, any and all liability arising from third parties’ unauthorized collection of your personal information.
Users in the EU, EEA, UK, and Switzerland
Data Controller. We are the data controller of the personal information collected and processed through your use of the Site. You may contact us by email or telephone.
By email: info@crestlinecoach.com
By telephone: 1-800-363-7591
Purposes of Processing and Legal Basis for Processing. We process personal information in various ways depending upon your use of our Site. We process personal information on the following bases: with your consent; and as necessary for our legitimate interests in providing products and services, enhancing web services, conducting analytics, and delivering relevant advertising.
Your Rights Regarding Personal Information. You may have the following rights: access and confirmation; deletion and blocking in certain circumstances; objection to processing for direct marketing; withdrawal of consent; and data portability in certain circumstances. To exercise these rights, contact us at info@jbpco.com. You also have the right to lodge a complaint with the supervisory authority in your country.
Transfers
We are headquartered in the United States of America. Personal information may be accessed by us or transferred to us in the United States. The European Commission has not determined that the United States ensures an adequate level of protection for personal information. By providing personal information, you consent to its storage or processing in the United States and acknowledge that it will be subject to U.S. laws. We will protect the privacy and security of personal information according to this Privacy Policy, regardless of where it is processed or stored.
CAN-SPAM Act
The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and sets penalties for violations. We collect your email address in order to send information and respond to inquiries; process orders and send updates; send additional information related to products and/or services; and market to our mailing list or continue to send emails after a transaction has occurred. We agree to not use false or misleading subjects or email addresses; identify messages as advertisements in a reasonable way; include the physical address of our business or site headquarters; monitor third-party email marketing services for compliance if used; honor opt-out/unsubscribe requests quickly; and allow users to unsubscribe via the link at the bottom of each email. To unsubscribe from future emails, email info@jbpco.com or follow the instructions at the bottom of any email and we will promptly remove you from all correspondence.
Online Tracking
We do not respond to “do not track” (DNT) signals.
Modifications of this Privacy Policy
We regularly review and revise our Privacy Policy. We make changes available on this page and note that the policy has been updated. If we make material changes to how we treat personal information, we will notify you by email to the primary email address specified in your account and through a notice on our home page.
Severability
If any term or condition of this Privacy Policy is deemed invalid or unenforceable by a court of law with binding authority, the remaining terms and conditions shall not be affected, and the court shall reform the invalidated or unenforceable term or condition to the maximum extent permitted under the law and consistent with the intent of this Privacy Policy.
Contact Us
Please direct any questions about this Privacy Policy to info@crestlinecoach with a subject line of “Privacy Policy.” The foregoing contact information may change from time to time by supplementation, amendment, or modification of this Privacy Policy.
Mergers, Acquisitions, and Other Business Transactions
We may decide to sell, buy, merge or otherwise reorganize our business. If that occurs, you will be notified by email or a prominent notice on our webpage of any ownership change and any change in the use of your personal information. These transactions may involve disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for personal information in these transactions.
Modification Date
This Privacy Policy was last modified on November 12, 2021.