Ambulance Service Backed by Expertise
Local support you can count on to keep your ambulance up and running.
Our commitment doesn’t end at delivery. After-the-sale support is provided through our nationwide network of dealer partners, ensuring you have a local resource close by whenever your ambulance requires service.
Our authorized dealer partners work hand-in-hand with our Customer Care team, combining local expertise with factory-level support to provide efficient solutions that keep your ambulance mission-ready. If you are a Crestline dealer partner, please contact our Customer Care department at 1-800-363-7591 or email parts@crestlinecoach.com for direct assistance with parts orders. If you are an ambulance owner or operator, please reach out to your authorized Crestline dealer partner first; they are your primary resource for identifying and ordering the right parts for your vehicle.
Preventive maintenance plans help keep your ambulance in service.
Your ambulance is more than a vehicle; it’s a workspace, a mobile treatment center, and a lifeline for your patients and crew. Keeping it in top condition is essential for safety, reliability, and long-term value.
Just like any other complex piece of equipment, an ambulance benefits from a structured preventive maintenance schedule. Regular inspections reduce downtime, prevent costly repairs, and extend the lifespan of your fleet. Our recommended maintenance programs help fleet managers plan and stay ahead of routine service needs.
If you have questions about maintenance or scheduling, our Customer Care team is available at 1-800-363-7591.
Monthly Preventive Maintenance Checklist
- Inspect tires for wear/proper air pressure
- Inspect door switches and lubricate them as necessary
- Inspect safety warning lights for proper operation
- Inspect the backup alarm device
- Inspect and clean the backup camera
- Inspect and clean the interior camera
- Inspect and clean all screens (LCD for cameras, screens, etc)
- Clean the inverter/charger unit, and make sure the DC cables are secure and the fasteners are tight
- Inspect primary stretcher systems
- Inspect the suspension system for loose or worn components and leaks around fittings
- Inspect the heating and air conditioning system, clean if necessary
Quarterly Preventive Maintenance Checklist
- Inspect the suction device
- Inspect the siren speakers
- Clean and check the battery connections and perform a load test
- Lubricate the conversion batteries’ sliding tray
- Inspect oxygen systems to ensure there are no leaks
- Inspect seat belts and latches for wear and/or malfunction
- Inspect safety net webbing and anchors for wear and/or malfunction
- Inspect stretcher and backboard fastening systems.
- Inspect and lubricate rear flip-up step swivels
- Lubricate door handles and inspect them for wear and/or corrosion
- Inspect and lubricate door locks, including lock barrels
- Inspect, clean, and lubricate door hinges
- Inspect, clean, and lubricate weather strips
Biannual Preventive Maintenance Checklist
- Inspect the air pressure in the spare tire
- Inspect electrical panel connections
- Inspect and clean all connections in the battery isolator, if applicable
- Inspect the opening grille of each chrome vent and repair, if necessary
- Inspect the tie-down knobs of the primary antler hook and rail assembly
- Inspect emergency release latches for doors
- Inspect cooling system lines, fluid levels, and coolant strength
- Inspect and clean body, including door drain holes
Annual Preventive Maintenance Checklist
- Inspect and wax all interior surfaces, such as aluminum, ABS, and fiberglass
- Inspect the quick-release oxygen cylinder bracket and tighten if necessary
- Inspect and reset all 110-Volt AC outlets and repair them as necessary
Your questions about ambulance service, answered.
Where can I get my Crestline ambulance serviced?
Crestline ambulances are supported by a nationwide network of dealer partners, ensuring you have a local service provider nearby.
Find your local Crestline dealer partner now.
Do Crestline ambulances need to be serviced by an authorized dealer?
While qualified service centers can perform routine mechanical work, we recommend using authorized Crestline dealer partners. They have direct access to Crestline parts, technical expertise, and OEM support for the best long-term results.
Find your local Crestline dealer partner now.
Please note that all warranty claims must be handled through a Crestline dealer partner with pre-approval and authorization from Crestline.
How do I know when my ambulance needs service?
Look for signs such as unusual noises, warning lights, reduced performance, or electrical issues. Crestline recommends following a preventive maintenance schedule to identify potential problems before they cause downtime.
Why is preventive maintenance essential for my ambulance?
Regular inspections reduce downtime, prevent costly repairs, and extend vehicle lifespan. Preventive maintenance ensures your ambulance is ready when your team needs it most.
How often should my ambulance be inspected?
Crestline recommends following a structured schedule with monthly, quarterly, biannual, and annual checks to ensure reliability and safety.
Does Crestline provide maintenance checklists?
Yes. We have developed suggested preventive maintenance programs that fleet managers can use to plan and track regular inspections.
How does Crestline support my ambulance after purchase?
Our authorized dealer partners work closely with Crestline’s Customer Care department to provide expert service, technical guidance, and solutions that keep your fleet operational.
Who can I contact with questions about service or maintenance?
For support, contact your local Crestline dealer partner. If you have trouble connecting with them or require additional support, please contact our Customer Care team at 1-800-363-7591.
Committed to delivering quality support beyond the sale.
At Crestline, we believe service is just as important as the vehicle itself. With preventive maintenance programs, dedicated Customer Care, and a nationwide dealer network, you’ll always have a trusted partner to keep your fleet operating at its best. Ready to get started? Connect with your local Crestline dealer partner today for service, support, or guidance tailored to your needs
