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The 2026 Paramedic Chiefs of Canada (PCC) Leadership Summit brought nearly 200 paramedic leaders, delegates and industry partners to Calgary for three days of collaboration, learning and meaningful conversations about the future of EMS in Canada.
As a Gold Sponsor, Crestline Ambulances was proud to participate alongside Demers Ambulances and connect directly with the people who use our vehicles every day.
Real conversations, real insights
For the Crestline team, the most valuable aspect of the summit was the opportunity to connect directly with customers, fleet managers and frontline professionals.
Throughout the event, discussions focused on the evolving needs of paramedic services across the country.
Community paramedicine emerged as a recurring topic as organizations continue expanding their role within the healthcare system. Attendees also shared perspectives on the challenges of delivering emergency care across diverse provincial and regional service models.
Vehicle design was another important area of discussion. From front cabin functionality to caregiver workflow inside the patient compartment, paramedic leaders emphasized the importance of solutions designed around real-world operational needs.
Fleet availability and vehicle replacement cycles were also top of mind, particularly the opportunity to maximize resources by extending the service life of vehicles in communities with more limited access to equipment and funding.
Designed Through Collaboration
Outside the conference venue, delegates were invited to tour Crestline’s FleetMax Next Generation Type III ambulance, developed in partnership with Toronto Paramedic Services.
The vehicle reflects the value of close collaboration with customers and demonstrates how frontline experience can help shape innovative solutions designed around the needs of paramedics, patients and communities.
Alongside the FleetMax, delegates also toured the Demers FXP 174 Type I and TS Type II ambulances, creating opportunities for meaningful conversations about vehicle design, ergonomics, safety and operational efficiency.
These interactions reinforced a principle that remains at the heart of Crestline’s approach: the best solutions are developed through partnership. By listening to customers and incorporating their feedback into the design process, we can continue creating ambulances that address real-world operational needs.
Events like the PCC Leadership Summit reinforce the importance of listening, learning and working together. We thank the Paramedic Chiefs of Canada for another successful event and all the delegates who took the time to connect with our team. Your insights continue to help shape the future of ambulance design.
